Help & Support
How can we help you?
Shop By Category
Help and Support
Since the internet revolution more and more fields in our daily life have gone online so it is a natural tendency that lending should go online as well. No more personal appearance and waiting in the lines to avail a loan, simply apply online from your computer or by using your Smartphone and wait till your cash arriving in your bank account.
You can via our Ezycash’s mobile app, Ezycash’s website, Whatsapp or facebook.
Ezycash offers loan services to Indonesian aged 21 and above. Work or reside anywhere worldwide.
- Indonesian Identification card (KTP),
- Valid passport,
- Work permit,
- Employment contract, and
- Proof of residence.
Yes, you can avail our re-loan program after you successfully paid your existing loan in full.
Login to your existing Ezycash account and click “Apply” button.
- Register yourself on our web site by clicking on“SIGN UP” button.
- Log in with your username and password that previously you have created.
- Check the calculator for loan amount and terms
- During the application upload the necessary documents.
- During the application, if you are missing any requested details or documents you can save your progress at any time and when you re log in you may continue to complete your form.
We allow to our clients to choose the most convenient tenure from 1 month up to 5 months.
Loan process depends if the client submitted all the complete documents and participate in credit verifications. Once your documents have been verified, you would be able to receive cash within the next 15 minutes.
Keep the following in mind when you apply for a loan:
- Read the contract carefully and make sure you understand the terms before signing.
- Do not overstate your income, employment duration and assets.
- Be honest about past or current credit problems; report all your debts.
- Do not list fake details on your loan application and do not give false supporting documents.
Once your loan has been disbursed, we are no longer be able to change the withdrawal channel.
You can repay your loan via bank transfer or remit using Qpay and Yourpay (for Indonesian in Taiwan) and Singtel dash (for Indonesian in Singapore). Keep your transaction record or receipt in case of a payment dispute.
You can check your monthly repayment schedule via Ezycash’s mobile app or via our professional loan officers.
Yes, early repayment is possible without any penalties or charges.
Yes, you can definitely pay in partial installment amounts or in full before the given due date! There are no penalty fees for paying early. In fact, early and on-time payments are recommended.
There will be a daily penalty charge on top of your existing loan balance if you do not pay your loan on or before your due date. To avoid having the overdue penalties, kindly settle your payment as soon as possible.
Ezycash are located at Batam, Indonesia and we issue our loans to Indonesian worldwide.
Yes! We are a licensed lending company with NIB records. You may refer to our website or Ezycash’s mobile app to preview our accredited licenses.
Alternatively, you may refer to Indonesian Ministry of law website for the SK that they accredited for.
At the moment, the system does not support modification of mobile phone numbers. If there is any changes, please contact our Ezycash’s professional loan offices.
We are sorry that your application has not been approved. Please be advised that our evaluation is based on the information you provided, by our evaluators and the risk control system. You can apply again later and make sure that the information provided is accurate and complete. We look forward to serving you again.
Before applying for a loan, you should:
- Make sure that you understand all of the loan terms and conditions before signing the contract.
- You will be legally obliged to fulfil any loan contract you enter with any licensed money lender.
- Consider if your finances can handle the loan. Do think about your financial obligations and your income, and that you will have a clear plan for the subsequent loan repayments.
- Understand that late payment fees and interest will be charged upon late repayments.
- You are encouraged to clarify any questions with regard to the loan terms, such as the tenure.
We have included a section in your contract with detail of you loan maturity date and on when you need to make your loan repayment. We advise paying on or before the due date in order to avoid any penalty charges.